Terms of service

Welcome to Megalexis! By subscribing to our translation services through Shopify, you agree to the following terms and conditions. These terms are designed to ensure transparency, fairness, and a smooth experience for all our clients.

🧾 General Terms

  • All prices are listed in Canadian Dollars (CAD) 
  • Subscriptions are prepaid and billed monthly or annually depending on your selected plan.
  • You may cancel your subscription at any time, risk-free 
  • Satisfaction is guaranteed: If you're not satisfied, contact us for a feedback review. We'll make things right.

📦 Service Scope

  • Services include English to French (Canada) translation only.
  • Deliverables are provided in the same format as the original file and absed on the selected plan restrictions (e.g., Word, PDF, PowerPoint) 
  • Certified translations are only available for the MegaHuman Supersized plan.
  • Machine translation services include a disclaimer releasing Megalexis from liability for errors due to software limitations.

🔐 Confidentiality

  • Megalexis follows strict confidentiality protocols to protect your data.
  • Clients will submit and receive project documents via the Megalexis secured and crypted web portal.
  • Clients may specify additional security requirements during project submission. 

📈 Subscription Management

  • Subscriptions are managed via your Shopify account.
  • You can upgrade, downgrade, or cancel your plan at any time.
  • Monthly renewal confirmations are sent by email.
  • Auto-reload is enabled by default; opt-out is available. 

📊 Usage & Limits

  • Word banks are allocated monthly and do not roll over.
  • Minimum project word usage applies:
  • MegaMachine: 320 words
  • MegaHuman: 250 words 
  • Production cadence varies by plan (e.g., 1,750 words/day for MegaMachine).

⚠️ Liability Disclaimer

For machine translation services:

Megalexis employs the best available software, but since machine translation involves minimal human intervention, errors may occur. By requesting this service, you release Megalexis from liability for any inaccuracies.

📞 Contact

For questions or support, reach out to: